Thank you for visiting the official website of Dongguan Qianyou Adult Toys Co., Ltd. (hereinafter referred to as “QYDOLL Official”). We understand the importance of protecting your personal privacy and commit to strictly complying with relevant laws and regulations to safeguard the personal data you provide. Please read the following content carefully to fully understand our detailed regulations on the collection, use, protection, and disclosure of personal data.
1. Collection and Use of Personal Data
1.1 We may collect and use the following types of personal data:
- Personal identification information you provide, including but not limited to your name, contact information (such as phone number, email address), and shipping address;
- Technical information automatically collected when you use our website or services, including but not limited to IP address, browser type, operating system version, access time, and page visit history;
- Your transaction information, including order details, payment information, return and exchange records;
- Any other personal data you provide through our website or services.
1.2 The purposes for which we collect and use your personal data include, but are not limited to:
- Processing your orders and providing the products and services you purchase;
- Sending you promotional information, advertisements, and discount activities related to your shopping and interests;
- Improving the quality of our website, products, and services to enhance user experience;
- Fulfilling your transactional and contractual obligations, including but not limited to after-sales service and complaint handling;
- Complying with applicable laws and regulations, including but not limited to tax reporting and anti-money laundering requirements.
2. Sharing and Disclosure of Personal Data
2.1 We may share your personal data with the following third parties, but only to the extent necessary to achieve the aforementioned purposes:
- Our payment processing agencies, logistics service providers, warehousing service providers, and other partners;
- Within the scope required or permitted by law, disclosing your personal data to relevant regulatory authorities, law enforcement agencies, or other third parties to cooperate with investigations, litigation, execution, and other legal procedures.
We will ensure that strict confidentiality agreements are signed with third parties and require them to take necessary security measures to protect your personal data.
3. Security Protection of Personal Data
We will take reasonable technical and administrative measures to protect your personal data from unauthorized access, use, disclosure, modification, damage, or loss. These measures include but are not limited to:
- Using encryption technology to protect your sensitive data;
- Regularly backing up and restoring systems to prevent data loss;
- Providing privacy and data security training for employees;
- Conducting regular security audits and risk assessments.
4. Protection of Minors’ Personal Data
We take the protection of minors’ personal data very seriously. If you are a user under the legal age of adulthood, please obtain the consent of your parents or guardians before using our services and ask them to read this privacy policy carefully. We will not intentionally collect or process minors’ personal data unless we have obtained explicit consent from their parents or guardians beforehand.
5. Rights of Data Subjects
According to applicable data protection laws, you, as a data subject, have the following rights:
- Right of access: You have the right to request access to your personal data held by us;
- Right to rectification: You have the right to request that we correct inaccurate personal data;
- Right to erasure: In specific circumstances, you have the right to request the deletion of your personal data;
- Right to restriction of processing: In specific circumstances, you have the right to request that we restrict the processing of your personal data;
- Right to data portability: You have the right to request the transfer of your personal data to another data controller;
- Right to withdraw consent: If you have previously consented to our processing of your personal data, you have the right to withdraw that consent at any time.
You can exercise the above rights through the following methods:
- Submit an online request through our website;
- Send a request by email to [email protected];
- Send a request by mail to our company address.
6. Revisions to the Privacy Policy
We may update this privacy policy from time to time to adapt to changes in laws and regulations, business development needs, or to enhance user experience. When making significant changes, we will notify you through our website, email, or other appropriate means so that you can understand how we update and improve the protection of personal data.
7. Contact Us
If you have any questions or comments about our privacy policy or personal data processing, please contact us through the following methods:
- Company Name: Dongguan Qianyou (Qianyou) Adult Toys Co., Ltd.
- Website: www.qydoll.cn
- Email: [email protected]
- Address: Room 201, No. 19, Shuishang South Road, Shatian Town, Dongguan City, Guangdong Province, China
8. Effective Date and Scope of Application
This privacy policy is effective from June 2023 and applies to the official website of QYDOLL Official. When you use our website, this privacy policy will automatically apply to you. We reserve the right to update or modify this privacy policy at any time, but any changes will comply with the requirements of relevant laws and regulations and will be notified to you in advance as much as possible.
Additional Compliance with European and American Regulations:
In accordance with European and American regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), we further commit to:
- Providing clear and transparent information about how we collect, use, and share personal data;
- Offering users the ability to opt-out of the sale of their personal data, if applicable;
- Ensuring that any data transfers to third countries comply with appropriate safeguards, such as standard contractual clauses or certification mechanisms;
- Responding promptly to user requests related to their personal data, including requests for access, deletion, and rectification;
- Implementing appropriate data retention policies to ensure that personal data is not retained longer than necessary for the purposes outlined in this privacy policy.
We strive to maintain compliance with all relevant data protection laws and regulations and are committed to protecting the privacy rights of our users.